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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Dunfermline

Pharmacy Weight Loss Dunfermline
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Dunfermline, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Dunfermline is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in the United Kingdom. We provide weight loss consultations and prescription services to patients located in Dunfermline and surrounding areas. Our GPhC registration number is 9012511, which can be verified at www.pharmacyregulation.org.

2. Eligibility

To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must complete an honest and accurate medical questionnaire before any treatment is considered. We reserve the right to decline treatment to any individual where it is deemed clinically inappropriate or unsafe.

Certain weight loss medications may not be suitable if you are pregnant, breastfeeding, or have specific medical conditions. It is your responsibility to disclose all relevant medical history and current medications during your consultation.

3. Prescriptions

All prescription medications dispensed by us require review and approval by one of our registered prescribers. No prescription will be issued without a completed and clinically assessed consultation. We do not supply prescription-only medicines without a valid prescription in accordance with UK law.

Prescriptions are issued at the sole clinical discretion of our pharmacist or prescriber. We reserve the right to refuse, cancel, or amend any prescription if it is considered clinically inappropriate or if inaccurate information has been provided.

4. Payment

All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable. Payment is required in full at the time of ordering. We accept major debit and credit cards via our secure payment gateway. We do not store full card details on our systems.

We reserve the right to amend our pricing at any time. Any price changes will not affect orders already confirmed and paid for.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary due to circumstances outside our control, including postal delays. We are not liable for delays caused by third-party couriers or postal services.

Medications will be packaged discreetly and in appropriate temperature-controlled packaging where required. It is your responsibility to ensure someone is available to receive the delivery or that a safe delivery location is provided.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us immediately. Once a prescription has been dispensed and dispatched, we are unable to accept returns of prescription medications under UK pharmaceutical regulations.

If you receive a damaged, incorrect, or incomplete order, please contact us within 48 hours of receipt and we will investigate and resolve the matter promptly. Refunds or replacements will be issued at our discretion following investigation.

7. Medical Disclaimer

The information provided on our website and during consultations is for general guidance only and does not replace professional medical advice. Our services are intended to support, not replace, your relationship with your GP or other healthcare providers.

You should always inform your GP of any medications prescribed through our service. In the event of a medical emergency, contact 999 or visit your nearest NHS Accident and Emergency department immediately.

8. Data and Privacy

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely for the purpose of providing safe and effective pharmacy services. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.